Keep your equipment in good condition by following the care instructions supplied with your specific product. Cleaning methods and replacement intervals vary by brand and model.

• Before use: Check the product, connections and any cables for damage, and confirm that parts are compatible with your equipment.
• Cleaning: Use only the cleaning methods and products approved in the manufacturer’s guide. Do not immerse electrical components in water.
• Drying and storage: Follow the product’s drying instructions and store it in a clean, dry place, away from direct sunlight and excessive heat.
• Consumables: Follow the label for filters, adhesive strips and other disposable items. Do not wash or reuse items labelled single-use.
• Replacement parts: Check regularly for wear and replace components according to the manufacturer’s instructions.

Need the user guide, a compatible replacement part or help with care? Contact our Shellharbour or Corrimal team with the product name and model.

Australia-wide delivery: Orders are typically processed within 1–2 business days after payment is received. Weekend and public holiday orders are processed on the next business day; peak periods may take longer.

Estimated delivery after dispatch:

• Metropolitan areas: 2–7 business days
• Regional areas: 3–10 business days
• Remote areas: 5–14 business days

These are estimates and may vary with the carrier and delivery location. Shipping charges are calculated at checkout, and tracking is emailed after dispatch where available.

Store pickup: Ask about collecting your order from Shellharbour or Corrimal. Select your preferred pickup location at checkout where offered, or contact our team to arrange collection. Please wait for confirmation that your order is ready before visiting.

For international delivery enquiries, contact us before ordering. Read our full shipping policy and returns policy, or contact our team for help.